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AbAKUS IT Solutions - IT Support Analyst


  • AbAKUS IT Solutions mission is to provide to its customers the IT comfort they deserve.
  • The objective is to deploy that state of mind and that quality of services in all aspects of our activities being toward our clients or our employees or partners.
  • In this context, you will give support to internal users by phone, email or at their working place.
  • Your job is to find technical solutions about IT applications problems but also to do basic system administration activities.



  • You have great Hardware skills and are well verse in all general IT technologies (Windows, iOS, Android...).
  • You have basic knowledge of Windows Server and network management.
  • Open minded, customer oriented, you are also able to communicate very easily and clearly over the phone.
  • You stay calm in any circumstances.
  • An experience in the financial sector is an asset and a global experience of 3 years in IT support is requested.
  • Language skills: This mission requires to be an excellent German and English speaker. Being able to communicate in French is an asset but not mandatory.
  • Technical skills:
    • Android, iOS, Windows-10, Windows 7
    • Basic Skills on Windows Server 2008-2016
    • Backup Management
    • Email Support
    • Network
    • Usage of a ticketing tool
    • ITIL Knowledge


If you feel like joining a company willing to make the IT comfortable and where a bit of madness is not incompatible with serious work, apply!


AbAKUS it-solutions - expert in IT comfort - is hiring to reinforce his teams.
IT services integrator, created in 1991, we position ourselves as IT comfort expert for the small and medium structures. To cover these services, we offer packaged based services and have a personalized service desk.
For larger organization, we are also active in the provision of IT staff and in projects both in operational and development field.
In addition, we also sell, deploy and install hardware (Servers, Storage, PC,...). We also offer technical consulting services.

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