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AbAKUS IT Solutions - Transfert Agency Support

We are looking for Transfert Agency Support in Luxembourg.





In accordance with the quality and security procedures currently in place within the customer IT department, the candidate is an adaptable and self-motivated person that will carry out the following duties for the Transfer Agent activity:

  • Contribute to the incident and problem management, based on an ITIL based operating framework
  • Monitor the production environment and report to the Application Support manager



  • Personal Skills:
    • Multifonds TA knowledge or significant experience in a Transfer Agency department
    • Expertise in TA processes and other applications (Ntas) is a key advantage
    • Highly motivated and work dedicated
    • Customer service / solution oriented and able to meet deadline constraints
    • Numerate and accurate
    • Excellent verbal and written communication skills in both English and French
    • Practice of SQL and IT skills
    • Resourceful and capable to work with high degree of autonomy in uncharted territory
    • Strive to keep his management informed
  • Soft skills:
    • Analytical skills. Organizational skills, Communication skills
    • Result-driven, Teamwork, Taking initiatives
  • Language skills: Excellent written and oral French and English skills are essential


AbAKUS it-solutions - expert in IT comfort - is hiring to reinforce his teams.
IT services integrator, created in 1991, we position ourselves as IT comfort expert for the small and medium structures. To cover these services, we offer packaged based services and have a personalized service desk.
For larger organization, we are also active in the provision of IT staff and in projects both in operational and development field.
In addition, we also sell, deploy and install hardware (Servers, Storage, PC,...). We also offer technical consulting services.

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