Referenznr.: ASE_OpenSource_FLN
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I.R.I.S - Application Support Engineer (OpenSource oriented)

Ref.: ASE_OpenSource_FLN

For an opportunity in the financial sector for one of our Luxembourg customers, we are currently looking for an :

 

Application Support Engineer (M/F)

(OpenSource oriented)

 

 

Description

 

You will provide support to applications and projects within IT Services environment and will ensure that maximum service level is provided to customers on a 24-hour basis.

 

 

Principal duties and responsibilities

  • Collaborate with cross-functional team members (Architects, Developers, Functional Analysts, ..) to enhance products and services
    • Prepare, set-up and maintain the different environments required, according to the project phases (development, testing...) with our infrastructure provider
    • Implement, integrate and support third party software as well as internally developed applications within the IT Services
  • Support the production environment 24/7 and solve business and IT incidents with innovative solutions to ensure that a maximum service level is provided to Customers on a 24-hour basis
  • Analyze problems and resolve issues and perform monitoring, tuning and optimization of performance of in-house IT applications as well as third party software whilst ensuring maximum availability and service to customers
  • Ensure the integrity of the production environment and implement upgrades or new products that are critical for the daily operational business
  • Create and update all documents related to applications and their supporting systems.
  • Perform all other duties as assigned.

 

Knowledge and Qualifications

  • Equivalent to the completion of at least 2 years of college coursework in computer science, management information systems or a closely related field or equivalent work experience.
  • Hands-on knowledge of enterprise server and desktop operating systems, applications and scripting such as
    • Relevant Operating Systems: Ubuntu / Debian, CentOS / Rhel, Windows Server, AIX
    • Databases: Oracle, MS SQL Server, PostgreSQL, MySQL, MariaDb, MongoDB, Hadoop, Cassandra
    • Languages : Python, Perl, JavaScript, Groovy, Golang, Java, SQL, PowerShell, Kornshell, Bash
    • Tools : Pycharm, Eclipse, Jenkins, GIT, Subversion, Docker, JIRA, ServiceNow, Remedy
    • Frameworks / Concepts : Spring, Rest, containers, SOAP, XML, Flask, Django, Unit Tests, Integration Tests
    • WebSphere Application Server
    • HTTP Server : Ihs, Nginx
  • Previous experience providing IT support in a 24-hour operational environment preferred

 

Skills

  • Team player with strong interpersonal skills
  • Willingness to contribute and support a Knowledge sharing culture
  • Positive Attitude and Customer Focus
  • Communication Skills in English and French (Verbal, Written, Interpersonal, Proactive listening)
  • Innovative thinking and problem solving
  • Effective time management
  • Ability to learn quickly and resolve issues in a timely manner
  • Ability to conduct research into software development and delivery concepts, as well as technical application issues.
  • Ability to demonstrate proficiency with applications troubleshooting principles, methodologies and incident resolution
  • Willingness to work weekends as required

 

* Only candidates with eligible work permit for Luxembourg will be considered for this opportunity. *

Unternehmensbeschreibung

I.R.I.S. ICT Consulting is there to help you if you don't have the right ICT specialists in house or when you are looking for additional skills or a specialized expertise.

Our experts let you take advantage of the knowledge, skills and experience of our own employees, by installing, maintaining, migrating and optimizing your existing infrastructure.

Our specialization areas are but not limited to:
- IBM (System x, System P, System Z, storage and backup solutions, Tivoli suite, WebSphere suite, Information Management suite, ...)
- Mainframe (MVS, OS/390, z/OS, z/VM, z/Linux, VSE, ...)
- Unix (AIX, Sun Solaris, HP Unix, ...)
- Backup- and recovery tools (Tivoli Storage Manager, Veeam, HP Data Protector, Legato, ...)
- VMware (vSphere, View, ...)
- Cisco (networking solutions, UCS, ...)
- Microsoft (Windows NT, 2000, 2003, XP, 2008, Vista, 7, 2010, ...)
- Linux (RedHat, Suse, Gentoo, ...)
- Citrix (Xen, Metaframe, ...)
- Thin clients (Wyse, Igel, ...)
- LeoStream
- ...

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