Only candidates with a valid work permit for EU will be accepted
Introduction
System Administrators are the gatekeepers to the many systems that run our company and our clients. As a System Admin, you will have the opportunity to provide high-value IT services and leverage our leading-edge technology portfolio in our global network. Your work has a direct impact on the day-to-day productivity of our business by ensuring integrity of and access to our most important resource: data.
Your Role and Responsibilities
Are you looking for a new challenge? Do AIX, RedHat, Power8, HMC, VMware, HACMP, Gpfs, Lvm, SAN, cups, FTP, NFS, Shell sound familiar to you? Yes? Then Apply! We are waiting for you!
We are looking for System Administrators with experience on AIX, Linux and Solaris for our team..
Server management unit provides support for the base operating system on servers by implementing standard OS parameter configuration and version levels. These services include providing support of the Operating System configuration and associated file systems, log files, processes, problem determination, problem resolution, software, administration tools, utilities, security, and Hardware. Administrative tools are installed to allow support to be provided locally or from a remote location. Standard problem & change control processes are followed.
Your day to day activities will include
Management and responsibility for support of production Linux / AIX systems of multiple clients:
- Incident / Service Request management:
- Assign incidents in IPC tool
- Regularly document the progress of resolution
- Document all available information in the resolution field for future analyze
- Resolve the incident by using the correct resolution & service code
- Involve Delivery Analyst in case of re-occurring incidents
- Server and applications patching and update
- Change execution:
- Review and approve / reject assigned changes within one day since assignment
- Review and approve / reject changes assigned to different teams where our team is an approval
- Assign changes / tasks going to execute to ensure clear ownership
- Prepare, execute and close the change (immediately after validating the result and with the appropriate code; latest in 2 working days)
- Problem management:
- Consolidate inputs from all involved teams & vendors to deliver complete analyze
- Provide the RCA in SLA
- Support other teams in case our services are involved in their RCAs
- Projects support (both internal and client driven) based on guidance from Focal Point / Team Leader / Manager
- Ensure proper handover when leaving to vacation including update in associated tools (IPC etc.)
- Is fully responsible for all his / her accesses (request, regularly change the passwords...) to be able to support whole assigned scope
- Other expected knowledge and ability needed:
- Disk, Lvm/gpfs and FS management
- User and sudo management
- Performing system health check and configuration
- Backup and monitoring management and configuration
- Server build
- 24/7 support - on call
