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SES - (Junior) Engineer Software - Universal Customer Interface

Fixed-term position, 24 months


Your role


In this position you will support the development of our Universal Customer Interface (UCI) for ticket management, asset tracking and Service-level agreement (SLA) reporting based on Open Source Ticket Request System.

You will also participate in the integration of UCI with the proprietary Monitoring & Control (M&C) solution of SES Techcom Services which support the operations of our commercial services; and support the attraction of new projects for SES and SES Techcom Services.


Your responsibilities

  • Support the specification, implementation and validation of new UCI functionalities
  • Support the integration of UCI with other Operational Support Systems such as M&C and SAP
  • Support the configuration and deployment of integrated Open Source System (OSS) solutions for our new commercial services
  • Participate in the customization and improvement of operational support systems for customer projects
  • Define tests for new requirements and functionalities, execute automated unit and functional non-regression tests
  • Manage product documentation and configuration
  • Support the attraction of new projects for SES and SES Techcom Services: in cooperation with the sales team, contribute to the preparation of international tenders and proposals
  • Identify and evaluate relevant technological developments, market trends, competitive factors, customer requirements, standardisation licensing and regulatory aspects


Your profile

  • Master Degree in System/Software Engineering, or equivalent qualifications
  • Minimum one year of experience in the Telecommunication sector
  • Strong interest in Test Driven Development, Continuous Integration and Quality Assurance
  • Experience with Linux, Perl, AngularJS and REST
  • Experience with Wildfly and mobile development (iOS/Android) is an asset
  • Understanding of Virtualization platforms including VMware, Cloud Computing, Software Build System, Ticketing Systems
  • Experience with Open-source Ticket Request System (OTRS), Network Monitoring Systems (NMS) or other Operational and Business Support Systems (OSS/BSS) is an asset
  • Good analytical and problem solving skills
  • Excellent written and oral communication skills
  • Ability to set priorities and to work under tight deadlines
  • Ability to work both in a team and independently as required
  • Quick learner
  • Fluency in English, any other language is an asset
  • Willing to travel internationally


We offer you

  • A diverse workplace. For SES, diversity is more than a question of gender or race; we welcome different minds and different skills.
  • An exciting job opportunity in a fast moving and fascinating industry. Our technology is launching into space on the next generation of rockets.
  • Opportunities to further grow and develop in a global and growing company; we believe life-long learning is key to bring the best of SES worldwide.
  • A competitive compensation package linked to your performance, and further supplemented with attractive benefits.


SES is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.



Where others see barriers, we see opportunities.

Do you enjoy helping customers experience breakthroughs in their business? Do you stay attuned to your customers' needs and visions? Do you like to work openly and supportively together with your colleagues and customers? Our work involves many different minds and skills, it can't be done alone.

It's a great time to be part of SES.

SES is the world-leading satellite operator providing end-to-end communication solutions. SES leads across new technologies in video, fixed data, mobility and government We are a team of people from around the world working together to make a significant difference in the world.

As a part of the SES Networks team, you will play an integral part in delivering on our vision to bring differentiated networks and services to our customers, and grow our business with exciting customers, and become the world's leading provider of global, satellite-enabled, data communications services. SES Networks—the only network provider with a multi-band, multi-orbit infrastructure—delivers end to end managed networking solutions through the company's robust global services capability, providing maximum value to customers across industries and geographies.

SES Networks:

- Helps close the digital divide by connecting people in the most remote and difficult to connect places around the world.
- Makes it possible for people to stay connected while flying 10km high on a commercial airplane.
- Provides extensive satellite coverage across all the world's seas and oceans via dedicated mobility beams.
- Works together with our partners to develop new standards and technology, use intelligent analytics to optimise capacity utilisation and user experience.

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