Talkwalker is a powerful engine, which runs on the “finest oil” called The Operations team.
Team Operations serves as an enabler between departments and services to keep Talkwalker's processes running as efficiently as possible.
Talkwalker is an online and social data analytics software company specialized in listening, analytics, and reporting that empowers over 2,000 brands analysing online conversations on social networks in 187 languages. The company is extremely international with its headquarters based in the city centre of Luxembourg and has additional offices in New York City, San Francisco, Frankfurt, Singapore, and Paris.
Key responsibilities
- Review, analyze, and document processes across all departments of the company
- Deeply understand our provisioning and billing system and associated processes, assisting Sales, Account Management, and Finance departments on request while proposing improvements
- Lead and follow up on the progress of improvement initiatives
- Train and perform presentations to end-users about functional topics. Facilitate workshops for a variety of audiences
- Generate and automate business reports
- Master and utilize our existing internal tools
- Identify, document, and minimize risks
Qualifications
- 2+ years experience in Salesforce Administration
- 3+ years of experience in Salesforce development to cover:
- Custom Objects / Applications
- APEX (coding, triggers)
- Process builder
- Workflow
- SFDC - 3rd parties Integration experience
- Lightning compatibility
- Fluent in English
- Consulting experience is a plus
- SFDC administration/development experience for SaaS organizations is a strong plus
What we offer
- Work VISA
- Optional health insurance
- Lunch vouchers
- Ski trip, summer barbecue, Christmas party
- Monthly company lunches & after work
- Monthly sport & social activities
About us
We have been recognized by the Forrester Wave Social Listening Report as a Strong Performer. For us, it validates everything that we are striving for - happy customers, super-powerful products, groundbreaking AI technology, and an abundance of clean and accurate social data.
Our colleagues are coming from 50+ different countries around the world and we have a total headcount of over 350 employees. Being a rapidly-growing organization, our goal is to be 500+ employees by the end of 2021.
For more information, please visit our website or Instagram. For more information, please visit our website or Instagram.
