Reference no.: AISB-412
Company description See more offers
   
 

ABAKUS IT-Solutions - Support for Cloud Service Management

Ref.: AISB-412

We are currently seeking a motivated and experienced Cloud Service Management Specialist to join an innovative team driving cloud operations as part of a major digital transformation initiative. This role offers the opportunity to work in a dynamic multinational environment focused on delivering secure, scalable, and modern IT services using public cloud platforms such as Microsoft Azure, Microsoft 365, and Amazon Web Services (AWS).

As part of a structured Cloud Operations Center operating under an enterprise cloud management model, you will contribute to the implementation and continuous improvement of cloud services while ensuring compliance, security, and operational excellence.

Required Security clearance: NATO secret

 

 

Key responsibilities

  • Provide daily support within the Cloud Operations Center.
  • Contribute to the administration and continuous improvement of ITSM (IT Service Management) processes, especially those related to cloud environments.
  • Participate in financial operations related to public cloud usage: budget monitoring, cost optimization, forecasting.
  • Collaborate closely with the Cloud Center of Excellence (Ccoe) to apply best practices, ensure governance, and align cloud initiatives with strategic goals.
  • Maintain service catalogs, manage request workflows, and ensure incident and problem management.
  • Produce reports, dashboards, and documentation to support decision-making.
  • Ensure compliance with internal security policies, promoting a “security by design” approach across all cloud services.

 

Required profile

  • Proven experience in cloud service management with solid knowledge of public cloud platforms (Azure, M365, AWS).
  • Proficiency in ITSM frameworks (such as ITIL), with hands-on experience in service desk, incident handling, and request fulfillment.
  • Experience or knowledge in FinOps (cloud financial operations): cost tracking, chargeback, consumption monitoring.
  • Strong analytical, organizational, and priority management skills.
  • Excellent communication skills and ability to work effectively in multicultural and cross-functional teams.
  • Proactive attitude, flexibility, and a problem-solving mindset in a fast-evolving technical environment.
  • High level of integrity and commitment to operational security.

Preferred qualifications:

  • ITIL certification or equivalent in IT service management.
  • Experience in structured, large-scale, or institutional environments (e.g., government, defense sector).
  • Familiarity with automation tools, cloud monitoring platforms, or PowerBI for reporting is an asset.
  • Understanding of compliance standards and regulatory requirements applicable to cloud services.

 

Why join us?

 

Are you looking to be part of a strategic project in an international and dynamic setting, where your cloud expertise will directly impact a major organization's technological future? Then this position is for you!

Take the next step in your cloud career , apply now and be part of an international mission at the heart of digital transformation.

Company description

ABAKUS IT-SOLUTIONS, a dynamic IT services integrator founded in 1991, is growing and actively hiring to strengthen its talented team. We are a trusted partner in IT comfort, delivering tailored solutions to small and medium businesses as well as large enterprises across sectors such as public services, industry, and finance.

As experts in IT infrastructure management, we offer comprehensive services including personalized service desk support and IT solutions that span hardware, software, and cybersecurity. We take pride in our specialized knowledge of cloud technologies, IT consulting, and application development, with a focus on adapting to the latest innovations.

For larger organizations, we also provide top-tier IT expertise and resources through our staffing services, ensuring you have the right people for both operational and development projects. Additionally, we handle the deployment and installation of cutting-edge hardware, from servers to storage and personal computers, tailored to your needs.

At ABAKUS IT-SOLUTIONS, we are committed to fostering a workplace where employees thrive in an environment that values autonomy, innovation, and personal development. As we continue to grow, we are looking for skilled professionals who are ready to embrace new challenges and contribute to a team that is as passionate about IT as it is about creating comfort in every project we undertake.

Join us in shaping the future of IT! We offer exciting career opportunities across our offices in Belgium, Luxembourg, and Germany, along with the chance to work with a variety of high-profile clients in diverse industries. Ready to take the next step? Explore our open positions today!

Show full description
ABAKUS IT-Solutions - Support for Cloud Service Management
ABAKUS IT-Solutions