We are looking for a Workstation Support Engineer to join our team. You will play a critical role in configuring, maintaining, and supporting client devices, while ensuring compliance with strict security guidelines. This position involves hands-on technical work, sprint-based delivery, and collaboration with internal stakeholders.
Key responsibilities
- Provide first and second-level support for end-user ICT assets.
- Perform workstation configuration and staging using Microsoft Configuration Manager (Mcm) and related tools.
- Manage software updates, patches, and upgrades in compliance with security standards.
- Deliver application packaging, deployment, and image development for fixed and mobile workstations.
- Support VIPs with dedicated workstation configuration and troubleshooting.
- Conduct equipment testing, documenting serviceability, and maintaining accurate records.
- Participate in sprint-based planning, execution, and review to ensure high-quality deliverables.
- Investigate and resolve technical issues systematically, ensuring continuous improvement
Qualifications
- Minimum 5 years' experience in computer network technologies within Microsoft environments.
- Strong knowledge of IT administration tools such as:
- Microsoft Configuration Manager
- Active Directory
- Microsoft App-V or equivalent
- Citrix / VMware
- Dell Thin Device Management
- Group Policy Management
- Experience (3-5 years) with:
- Windows operating systems
- Windows desktop applications (MS Office, Adobe, etc.)
- IT Hardware and auxiliary computer equipment
- ITIL Foundation certification.
- A valid NATO-Secret security clearance is required for this role.
Why join us?
- Working in an international, multicultural, and highly secure environment.
- Applying your skills on mission-critical IT systems with real impact.
- Developing expertise with enterprise-level Microsoft tools and ITIL best practices.
- Long-term career opportunities with contract extensions possible through 2026, 2027, and 2028.
Ready to apply?
If you're an experienced IT professional with a passion for workstation support and want to grow in a challenging, international environment, we would love to hear from you!
