Description of work
- Focus on continuous improvement, automation and keeping systems running with optimal effectiveness and efficiency.
- Manage the resolution of IT incidents and fulfillment of service requests as applicable.
- Provide assistance for other processes such as release management, change management support etc.
- Play a key role in troubleshooting incidents (including indicators or precursors) in a timely manner, and coordinate changes between internal infrastructure teams and development teams.
- Document processes and procedures and keep relevant infrastructure documentation up-to-date.
- Provide assistance in guiding users in formulating requirements, provide advice on alternative courses of action and conduct feasibility studies.
- Provide technical leadership for the integration of requirements, design, and technology.
- Conduct evaluations, testing and integration of new operating systems, drivers and patches.
Skills and Experience
- Experience in installing configuring, maintaining and troubleshooting Windows based environments.
- Experience with virtualization (VMware, Hyper-V, etc).
- Knowledge of ITIL processes, ticketing systems and CMDB.
- Experience with multiple Scripting languages (as a minimum good level of Microsoft Windows PowerShell is required).
- Experience with the technologies in the scope.
- Experience developing and maintaining documentation.
- One or more vendor domain certifications: eg MCSE.
- Languages: English only.
Details
- Location: Luxembourg
- Industry: IT
- Start Date: ASAP
- Rate: Competitive Remuneration Package
- Employment Agency: Contracts IT Ltd
Please send your CV to Janisha/Ashini and call to discuss further.
We are an equal opportunities employment agency and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
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