We are currently looking for an "IT Systems Technical Consultant - Publishing Platforms" to strengthen the Cronos Europa team.
Knowledge & skills
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Provide technical consultancy and operational support
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Monitor, analyse and interpret system logs (preferably with AWS CloudWatch or Dynatrace) and produce reports/statistics using BI tools (e.g Power BI).
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Handle IT system incidents and problems, perform root-cause analysis, and ensure timely resolution following ITIL best practices.
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Test new functionalities, document issues, and follow up on their resolution.
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Coordinate reception, validation, and testing of new releases via CI/CD pipelines
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Work with IT systems hosted in cloud environments (preferably AWS) and follow change-management procedures.
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Create and maintain database scripts and Linux (e.g JSON queries, Shell scripting).
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Analyse, design, and contribute to the evolution of IT systems.
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Provide 2nd-level technical support to users, troubleshooting functional and non-functional issues related to HTML, XML, and CSS.
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Draft and review technical and functional/non-functional specifications with Architecture and Operations teams.
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Participate in technical working groups, project meetings, and interactions with developers, stakeholders, and non-technical users.
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Deliver training sessions and system demonstrations to internal teams.
Specific expertises
- 3 years in monitoring/analyzing system logs and ITIL-based incident/problem management.
- 3 years in testing and validating functional/non-functional requirements.
- 3 years in drafting technical/functional specifications.
- 3 years in project management roles.
- 2 years using cloud-based services.
- 2 years in release management with CI/CD pipeline configuration.
- 1 year in database and network management.
- Elasticsearch experience
- Project Management (PM2 / Prince2 / PMI).
- Profiles:
- Bachelor's degree or equivalent
- Minimum 5 years of professional experience in IT
- Certifications & standards:
- ITIL certification (preferred)
- PM2 / Prince2 / PMI (preferred)
- DevOps and CI/CD best practices
- Web and XML standards
Why cronos group?
We'll propose you:
- An attractive salary package
- A good work-life balance environment
- The assurance of working in cutting-edge technologies in an entrepreneurial spirit
- The opportunity to develop your skills thanks to tailor-made training courses according to your needs
- A good job in a friendly place
If you wish to integrate a dynamic structure on a human scale while working with the latest technologies, don't wait anymore and join Cronos!
