Main responsibilities
- Automation & scripting:
- Design, develop, and maintain PowerShell scripts to automate administrative tasks, service management workflows and infrastructure operations.
- Implement automation for user account lifecycle, group management, permissions and configuration changes in AD.
- Integrate PowerShell scripts with ITSM tools, monitoring systems and other enterprise platforms.
- Directory & identity management:
- Administer and maintain Microsoft Active Directory, Azure Active Directory, Group Policies and related services using PowerShell and native tools.
- Manage identity and access, including provisioning, deprovisioning and auditing.
- Operate and maintain Microsoft Identity Manager (MIM), including synchronization rules, workflows and identity lifecycle processes.
- Support hybrid identity environments and synchronization (Azure AD Connect).
- Database operations:
- Operate and maintain Microsoft SQL Server instances configured in Always On Availability Groups.
- Monitor SQL Server performance, availability, and failover readiness.
- Execute routine maintenance, backups, restores, and security configuration for SQL environments.
- Automate SQL-related administrative tasks using PowerShell and T-SQL.
- Operational support (level 2):
- Investigate and resolve incidents, requests, and problems requiring scripting, directory, identity management or database (Microsoft) expertise.
- Escalate complex issues to Level 3 teams when necessary, providing detailed analysis and troubleshooting steps.
- Maintain and improve operational procedures and technical documentation.
- Quality, Security & compliance:
- Follow secure coding practices for script development.
- Ensure adherence to internal standards, security policies, and ITIL processes for incident, change and configuration management.
- Test and validate scripts in controlled environments before deployment.
Profile
- Education: Bachelor's or Master's degree in IT, Computer Science, or equivalent experience.
- Fluent in English
- Experience: Minimum 6 years in Windows systems administration with strong PowerShell expertise, including directory, identity and SQL operations.
- Certifications (nice to have):
- Microsoft Certified: Windows Server Hybrid Administrator Associate
- Microsoft Certified: Identity and Access Administrator Associate
- Microsoft Certified: Azure Database Administrator Associate
- ITIL v3 or 4 Foundation
Required technical skills:
- Advanced PowerShell scripting and automation (Core and Desktop editions).
- Strong knowledge of Microsoft Active Directory, Group Policy and DNS/DHCP management.
- Administration of Microsoft Identity Manager (MIM).
- Microsoft SQL Server administration, including Always On Availability Groups.
- Experience with Microsoft servers, Exchange (on prem)
- Understanding of Azure services, Graph API, and REST API integration.
- Familiarity with hybrid identity and federation (ADFS, SSO).
- Knowledge of SCCM or other configuration management tools is a plus.
- Familiarity with monitoring and alerting tools.
Soft skills:
- Strong problem-solving and analytical skills.
- Ability to document processes, procedures and scripts clearly.
- Team-oriented mindset and effective communication with technical and non-technical stakeholders.
- Proactive in identifying improvement opportunities in operations and automation.
