Reference no.: RE-12131
Company description See more offers

GFI - Windows 10 Migration Engineer

Ref.: RE-12131

Job Description

  • Provide first and second level support for the upgrade to Windows 10
  • Participate in device collection, configuration, and upgrade of client endpoint devices
  • Ensure all steps for a successful upgrade of multiple laptops on a daily basis
  • Work with each client to ensure checklist items are completed and that the laptops are issue-free
  • Responsible for receipt, configuration, and delivery of new equipment, where applicable
  • Perform move / add / changes in local office
  • Perform asset disposal process and liaise with vendor to schedule pickups


Profile Description

  • Minimum one year of experience in Helpdesk Support, Desktop Support, or Customer Service Support
  • Basic troubleshooting and technical support knowledge of laptops and desktops
  • Strong knowledge of MS Office Product Suite, Windows 7 and Windows 10 Operating System support and troubleshooting
  • Ability to function in a fast-paced, high energy environment
  • Strong verbal / written communication, problem solving and organizational skills
  • Ability to build productive relationships with peers to support an environment driven by customer service and teamwork
  • Msft certification is a plus
  • Fluent in French and English


We offer

  • Flexible and stimulating environment with challenging missions and projects
  • the chance to work together with a team of specialist and a Network of partners
  • several career opportunities in line with your expertise and interests
  • an attractive salary package with extensive benefits
  • Location: Luxembourg

Company description

GFI Informatique is an international IT services group employing 11,000 people at the end of 2014. The Group recorded revenues of €804 million in 2014. GFI Informatique provides its customers with expertise in consulting, systems integration, outsourcing and software solutions.

Gfi Informatique has developed 10 skills centers, 6 services centers in France and 3 off-shore centers, which are key points in the industrialization process. The company covers all stages of the information system life cycle and caters mainly for large corporates, public bodies and local authorities. GFI Informatique has over 40 branches in France and 7 international agencies in Southern and Northern Europe and Morocco.

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