The Application Manager is responsible for the availability, performance, stability, and evolution of the applications under his responsibility.
He acts as a key interface between business, technical, and risk teams, ensuring that application services meet business needs while complying with regulatory, security, and performance requirements.
Key responsibilities
- Ensure the operational maintenance (run) of applications.
- Manage updates, patches, and functional or technical enhancements.
- Supervise application changes (version management, testing phases, production releases).
- Maintain up-to-date functional and technical documentation.
- Analyze and resolve application incidents.
- Coordinate corrective actions with internal teams and external providers.
- Contribute to continuous service improvement.
- Collect, analyze, and prioritize user and business requirements.
- Support users in adopting and evolving application solutions.
- Coordinate business needs with risk, compliance, and technical constraints.
- Manage relationships with software vendors and external service providers.
- Monitor contractual commitments and service levels.
- Ensure the quality of deliverables and provided support.
- Ensure compliance with security policies and applicable standards.
- Participate in application audits and risk assessments.
- Ensure application compliance with regulatory requirements (e.g. GDPR).
Your profile
- Soft skills and behaviour:
- Ability to take initiatives and responsibilities
- Ability to adapt and anticipate
- Easy communication, adapted to the interlocutors, clear and synthetic
- Rigor, precision
- Customer/result orientation
- Strong team spirit
- Ability to learn and transmit it
- Constant openness to the latest trends and technical
- Technical skills:
- Strong understanding of the application lifecycle.
- Good knowledge of application architecture/infrastructure and data flows.
- Ability to analyze and resolve complex application incidents.
- Proficiency with incident and change management tools
- Knowledge of ITIL best practices.
- Development skills appreciated (scripting, debugging, or software development).
- Languages: A good knowledge of English is required (international context).
