In this context the Transformation Project Manager has two main roles
- As Data & AI and Support Functions Stream Manager: he/she is the main point of contact and orchestrator between the transformation and the rest of the areas (business lines, distribution, customer and IT).
- As Data & Support Function Stream Leader: he/she is the main point of contact and orchestrator between the transformation and the rest of the areas (business lines, distribution, customer and IT). He/she is responsible for:
- Understanding the general context of the Streams.
- Support the head of transformation to define the transformation plan for the following years aligned with the overall transformation of the insurance
- Secure the implementation of the transformation plan by prioritizing and arbitrating according to the business needs and the available resources.
- Escalate risks on the transformation execution.
- Secure the Governance of the stream by implementing the standards committees.
- Manage the stream change requests by challenging business priorities.
- As Project Manager: Responsible for the overall preparation and execution of the projects under his/her responsibility, defining and monitoring the planning scope and budget. He/she must ensure that all stakeholders (business, IT, Security, Risk and others) are aligned with the chosen solution.
Define the project
- Set up together with the business the objectives and scope of the project
- Drive a team composed by internal and externals parties
- Ensure that requirements are defined and work with IT stakeholders to find the best IT solution to answer the business needs
- Understand business processes and IT solution ensuring alignment between stakeholders
- Build and manage realistic but challenging plan: including all tasks (business, IT, change management, compliance validation ...)
- Identify the profiles needed and capacity requirements
- Identify project risks, critical path and dependencies
- Set up the project governance
- Provide different solutions and associated cost
- Together with head of transformation, secure the approval of all stakeholders as per governance
Execute the project: lead and take an active part in project realization, proposing appropriate solutions to secure the progress of the project
- Manage the team and capacity, including internal and external resources to ensure that all tasks are performed according to plan
- Manage the planning: responsible for consolidating the tasks to be carried out to produce the deliverables
- Manage the budget: Tracks consumption (orders, invoices, timesheets), define and manage contingencies
- Manage risks and propose mitigation actions with the project team: identify problems and root causes, actions or solutions to be taken, define an implementation plan and the needed resources
- Manage the communication and supervise changes with change management team
- Secure the quality and present key metrics to secure the project health
Governance: respect defined governance
- Secure the key milestones approval
- Set-up and lead key meetings as defined in the governance
- Participate in the IT / Transformation meetings
- Prepare all required presentations including key metrics to follow up projects
Participate in the Executive Committee if required
Skills
- Hold a master's degree in economics, management, IT, or engineering
- Minimum 10 years of experience in Project/Program management
- Excellent knowledge of project management methodologies. Experience in Agile project management methodology is a plus. Project Management certification such as PMP is preferred
- Excellent planning, organization, and stakeholder management skills
- Very good knowledge in process management and process reengineering
- Professional experience ideally in the insurance and in Data and AI and/or software development field. If not, have an appetite for these professions in a transformation context
- Ability to lead multidisciplinary internal teams and manage the performance of external service providers
- Good analytical skills and critical thinking
- Excellent communication skills (both verbal and written), facilitation, and collaboration
- Able to work under pressure in a dynamic environment
- Team spirit
- Pragmatic
- Excellent command of French and English
