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Neofacto - Communication / Change Manager



For one of our clients, we are looking for a Communication / Change Manager :




  • Clearly communicate the vision, the mission, and the objectives of the change management effort.
  • Communicate the reasons for the changes in such a way that people understand the context, the purpose, the need and the impact.
  • Communicate consistently, frequently about the change.
  • Communicate all that is known about the changes: the decisions, goals, and progress.
  • Provide significant amounts of time for people to ask questions, request clarification, and provide input.
  • Help people to understand how these changes will affect them personally and positively.
  • Spend time conversing one-on-one or in small groups about the changes.
  • Hold interactive workshops in which employees can explore the changes together while learning more.
  • Use training as a form of interactive communication.
  • Publicly review the measurements that are in place to chart progress in the change management and change efforts.
  • Assesses new requests for change
  • Registers changes as needed to handle requests for change
  • Obtain approval for changes
  • Monitors the progress of changes
  • Coordinate and conduct meetings with business to discuss higher risk changes
  • Updates the user with the change activity
  • Ensures Change status, progress and issues are communicated to the appropriate groups
  • Responsible for education of the Change Management process



  • Bachelor Degree in Technology, Finance, Economics or equivalent
  • Experience in Project/Change Management
  • Good relationship management skills
  • Excellent written and oral French and English skills are essential, any other language is an advantage


Neofacto is mainly recognized in Mobile and Web development. The company started in 2000 in Luxembourg and is well known as a serious, creative and innovative partner to its customers. The services range from strategic advice, business analysis and modeling, architecture choices, software development, testing, and project management.

Created by IT entrepreneurs, Neofacto is a team of passionate engineers and consultants; the company is also the incubator of several high-tech startups like Jamendo in the digital music space or Scorechain/Yallet around the bitcoin crypto currency.

Neofacto has around fifty employees in Luxembourg, fifteen in Belgium; and is seeking to expand on the same business model that made its success for fifteen years.

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