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Neofacto - Senior Business Analyst (IT Business Analysts, Execution and Delivery CoE)




  • Senior Business Analyst is responsible for business analysis activities on medium to large size projects.
  • The role demonstrates advanced knowledge and ability, and can apply the competency in new or complex situations and guides other professionals.
  • The role is responsible for execution of all aspects of requirements delivery- planning, elicitation, analysis and documentation, management, and support - for changes to Business Areas and Technology.


Primary Responsibilities

  • Business Analysis Planning:
    • Perform requirements stakeholder analysis to identify impacted or influencing groups and stakeholder requirements responsibilities
    • Develop plans and accurate estimates for completion of requirements, continuously improving the level of detail and accuracy of estimates
    • Manage risks, assumptions and constraints for requirements, and communicate to appropriate parties
    • Define the business analysis approach including tasks and deliverables based on the project and delivery methodology
    • Lead requirements prioritization and leverage techniques to drive out business priorities
  • Requirements Analysis and Documentation:
    • Facilitate collaborative sessions with large and diverse business stakeholder groups to drive requirements discovery, analysis, and review
    • Apply advanced elicitation techniques to work with different types of stakeholder groups
    • Analyze and document scope of the business solution using enterprise-standard requirements methodology 
    • Analyze and document detailed business and system solution requirements using enterprise standard requirements methodology 
    • Verify requirements for quality and validate requirements with the impacted stakeholders 
    • Build and maintain a repository of reusable requirements documentation to support future initiatives, following the enterprise standards
    • Provide consulting services to business stakeholders such as:
      • Assist in developing evaluation criteria of 3rd party vendors
      • Assist in evaluation of 3rd party vendor solutions and requirements
    • Partner with 3rd party vendors to ensure that the vendor requirements documentation:
      • Adheres to the bank standards and/or structured and consumable by the project team
      • Provides coverage of the scope requirements
      • Integrates into requirements repositories for future reference and re-use
      • Provide subject matter expertise on feasibility of initiatives and proposed solutions
  • Requirements Management and Support:
    • Identify, track and resolve business systems issues during the project lifecycle 
    • Recommend business solutions that satisfy sponsor/stakeholder needs continually exploring and assessing options for value-add for clients
    • Together with Project Manager, determine best mix of development, interfacing applications, third party vendor solutions to meet business requirements and project objectives
    • Prepare requirements for review applying various communication techniques and lead requirements walkthrough and sign off sessions
    • Apply advanced coverage analysis techniques to ensure relationship between scope, detailed requirements, and testing through to implementation
    • Communicate the impact of changes through cost-benefit analysis taking into consideration time, effort, and business priorities 
    • Resolve conflicts/issues on behalf of BA team and escalate as required
    • Support QA in development of the Functional System test cases 
    • Validate that Functional System test plan and test cases have full coverage of the critical requirements
    • Ensure knowledge transfer to application support teams, if applicable, including functional documentation and/or training.
    • Support Design and Development activities by providing requirements clarifications
    • Support UAT and Piv activities including planning, defect triage, and root-cause analysis for requirements-related issues
    • Support Functional Support activities
    • Support the development of the end-user documentation and training
  • Leadership and Relationship Management:
    • Provide direction, guidance, feedback, coaching and support to build the capabilities of the Bas
    • Support the consistency of standards and adherence to enterprise requirements methodology within own BA team
    • Effectively communicate and build rapport with team members and stakeholders
    • Establish an environment of cooperation, collaboration, and teamwork among colleagues, business groups and Technology
    • Enhance skills and build knowledge in all aspects of the organization and within the Business Analysis domain
    • Manage the detailed aspects of day-to-day operations with 3rd party vendors during the project lifecycle and in collaboration with application support teams, if applicable
    • Prepare and deliver presentation to business partners and Senior management, selecting the appropriate approach depending on the audience 


Technical Competencies

  • Business Analysis
  • Business Needs Analysis
  • Proven experience with various project delivery methodologies such as Waterfall, Iterative and/or Agile 
  • Experience in requirements planning and prioritization including stakeholder analysis and effort estimation 
  • Requirements elicitation techniques such as Document analysis, Interviews, Facilitated workshops, Observation, Prototyping, Focus groups, Surveys
  • Requirements analysis and documentation: 
    • Scope Modelling
    • Business Process Modelling
    • Use Cases and Scenarios
    • Data Requirements
    • Business Rules Analysis and Decision Modelling
    • User Interface Design
    • Non Functional requirements
    • User Stories, Story Decomposition, and Story Mapping
    • Acceptance and Evaluation Criteria Definition
  • Requirements management and communication - requirements walkthroughs; scope and change management; traceability; configuration management, Backlog Management


Education and/or Experience

  • Working as a Senior Business Analyst with progressively increasing responsibilities in the areas of requirements management on large and complex projects 
  • Relevant college, university, or post-graduate degree in Business Analysis
  • Certified Business Analysis Professional (CBAP) or Project Management Institute -Professional in Business Analysis Certification (PMI - PBA) (Preferred)
  • Masters Certificate in Business Analysis (Preferred)
  • Proven experience in one or more of the following business areas and related software applications:
    • Fund Accounting
    • Middle Office
    • Custody
    • Real Estate & Private Equity
    • Transfer Agency



  • Makes decisions about requirements approach on initiatives - requirements deliverables, activities, effort estimates 
  • Recommends best course of action when requirements changes are identified by articulating the cost-benefit of the change and whether the change is contributing to the business objectives
  • Provides recommendations on the requirements stakeholders and their responsibilities in terms of requirements elicitation, review, and approval
  • No formal type of financial authority


Working Conditions


Most work occurs in an office environment (offices, meeting rooms). Analytical work requires significant attention to detail. Some stress may result from project deadlines. There can be times when the individual needs to make him / herself available to resources and businesses working in other time zones.


Neofacto is mainly recognized in Mobile and Web development. The company started in 2000 in Luxembourg and is well known as a serious, creative and innovative partner to its customers. The services range from strategic advice, business analysis and modeling, architecture choices, software development, testing, and project management.

Created by IT entrepreneurs, Neofacto is a team of passionate engineers and consultants; the company is also the incubator of several high-tech startups like Jamendo in the digital music space or Scorechain/Yallet around the bitcoin crypto currency.

Neofacto has around fifty employees in Luxembourg, fifteen in Belgium; and is seeking to expand on the same business model that made its success for fifteen years.

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