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Neofacto - Test Manager / Customer Testing Support



For one of our clients we are currently recruiting a 


Test Manager / Customer Testing Support 


Experienced Test Manager / Support to cover core product deliverables as part of a key client transition / product & service. Providing testing offering to customers in the context of our investor-CSD product rollout offering .



Key Duties

  • Review and update customer testing guide for each market specifics' rollout
  • Test data preparation organisation
  • Set-up testing window calendar. Identify internal and external dependencies to build the plan 
  • Coordinate internally the test execution. Follow testing play-books
  • Ensure proper customer communication WorkFlow is followed
  • Collecting detailed customer validation feedback
  • Evaluation reporting of testing results
  • Manage defects. Prioritisation organisation of defects fixing
  • Write consolidated testing status reporting and required escalation
  • Evaluation reporting of testing results
  • Mediate between business and IT area


Key Skills

  • Prior test management experience
  • Business knowledge in CSD-settlement and T2S would be a strong advantage
  • Business knowledge in asset servicing events
  • IT literate and quick learner of new systems/applications
  • Ability to manage deadlines, multiple tasks and adapt well to changing priorities
  • Excellent verbal and written communication skills 
  • Presentation skills
  • Precise attention to detail and accuracy
  • Strong problem-solving skills
  • The ability to be proactive, challenge data and offer a solution-oriented approach 
  • Team-oriented and collaborative mindset


Neofacto is mainly recognized in Mobile and Web development. The company started in 2000 in Luxembourg and is well known as a serious, creative and innovative partner to its customers. The services range from strategic advice, business analysis and modeling, architecture choices, software development, testing, and project management.

Created by IT entrepreneurs, Neofacto is a team of passionate engineers and consultants; the company is also the incubator of several high-tech startups like Jamendo in the digital music space or Scorechain/Yallet around the bitcoin crypto currency.

Neofacto has around fifty employees in Luxembourg, fifteen in Belgium; and is seeking to expand on the same business model that made its success for fifteen years.

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