Reference no.: CSR200708
Company description See more offers

NSI - Customer Service Representative

Ref.: CSR200708

Customer Service Representative

Job description

To reinforce the team of one of our client, we are looking for a Customer Service Representative speaking French, English and German



Your main responsibilities

  • Be the direct point of contact for End Customers, Distributors, Front Offices and all the entities of the Group
  • Take the responsibility of all technical communication with the customers
  • Taking care of all requests
  • Searching for right solutions using the internal resources of the Group and giving an accurate and personalized answer to customers in time
  • In charge of Sales Administration
  • Taking care of all the price requests
  • Being independent in making the technical & commercial offers
  • Identifying when internal support is needed for validation on special technical or commercial aspects
  • Transmitting offers and receiving orders
  • Fixing delivery delays with Production and confirming orders to the customers and to Front Offices
  • You reinforce our premium quality and service brand image


Your profile 

  • You have at least 2 years of experience in a similar position as Customer Service Representative
  • You have a Bachelor's Degree in sales or technical field
  • French, English and German fluent
  • You know how to handle business in a multicultural environment
  • Industrial market experience would be a real advantage
  • You know how to develop a sustainable B2B relation


The offer

  • Permanent contract
  • Trainings
  • Dynamic and innovative environment
  • Be in the position to open your career perspectives
  • Competitive salary package

If you do not receive any answer within around 20 days, you should consider that we cannot proceed with your application.

Company description

NSI -CEGEKA Group is based in Luxembourg and Belgium. The company celebrated its 25th anniversary in 2018. NSI is a provider of value-added IT services (Agile application development, ERP, cloud infrastructure, professional services) for the private and public sectors.

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