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Telindus - Senior Unified Communications Engineer

Responsibilities include

  •  Design, Implement and Maintain UC solutions.
  •  Prepare and execute Test plan
  •  Propose and contribute to technical improvement plans
  •  Troubleshoot complex incidents
  •  Insure client satisfaction  
  •  Setup and test in lab new technologies
  •  Interact and co-operate with vendors
  •  Contribute actively to Teams synergy


Required Skills

  • Education : minimum BAC +3 in computer sciences or equivalent
  • Have a deep knowledge of, and solid experience with deploying and configuring unified communications, such as Cisco Unified Communications Manager, IP telephony &   Video conference,
  • Collaboration tools such as Skype for Business/Lync, Cisco Webex & Cisco IM & Presence / Cisco Jabber, Integration with classic telephony during a migration phase, Integration with Active Directory/ LDAP,
  • External gateways (Session Border Controller and Public gateways)
  • Deep knowledge of voice protocols: SIP, SCCP, MGCP, H323, T38
  • Understanding of networking and core Internet Protocols such as TCP/IP, DNS, SMTP, HTTP and routing in distributed networks
  • Experience in SBC's (Session Border Controllers)
  • Experience with video conferencing systems: Cisco or/and PolycomUnderstanding of integrations of “telephony solutions” with Microsoft AD, Exchange (Lync/Skype for business ....)
  • Good social, verbal and written communications, analytical and presentation skills
  • Ability to handle customer critical issues and work in difficult situations
  • Ability to perform self-directed learning in a rapidly changing environment
  • One or more of the following certifications would be an advantage:
    • CCNA Collaboration
    • CCNP Collaboration
    • CCIE Collaboration
  • In addition, one or more of the following will be added advantage: 
    • Knowledge of UC third party applications (Peterconnects, Anywhere365, Imagicle, Telisca...)
    • Knowledge of Voice recording technologies: Verba Verint, ASC, Carin
    • Knowledge of IP Trading solutions: IPC Unigy, IP Trade
    • Knowledge of IP fax solutions: Rightfax


 Our Offer


A professional and stimulating working environment in IT sector. Various career opportunities within the Proximus Group on a national and international level, high-quality training and a rich and acknowledged expertise. We also offer you an attractive remuneration with many fringe benefits.

Company description

Telindus powered by Tango is one of the leaders in converged ICT and telecom services in Luxembourg and provides global solutions to all businesses and public administrations. Its areas of expertise include fixed and mobile telecommunications, ICT infrastructures, cloud and security. Telindus has become “Telindus powered by Tango” to offer increasingly innovative solutions to its customers and enhance their daily relations, while simplifying them.

In support of its customers to assist them in their digital transformation at their own pace, Telindus deploys a broad range of innovative and managed services that meet the specific needs of each of them for a sustainable development of their activities. Telindus generates value-creating solutions and pays particular attention to their return on investment.

With soon 500 experienced staff members, its approach is focused on the customers: a single contact person manages their needs and requirements through the command of an integrated end-to-end solution.

Since January 2017, Telindus Telco, Cloud and UC solutions have been marketed through a network of experienced partners throughout Luxembourg

Member of the Proximus Group since 2006, Telindus can also rely on the support of its sister company Tango, first alternative operator in Luxembourg offering TV, internet, fixed and mobile telephony services. Both united under the Proximus Luxembourg structure since October 2016, the two companies cover all the skills to meet the needs of residential and business customers.

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