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Westpole - Trading Room Support Engineer

Only candidates with a Valid EU work permit 

 

We are currently looking for: Trading Room Support Engineer (M/F)

 

 

Description

 

You will provide support to external packages as well as InHouse development

 

 

Your role

  • Prepare, set-up and maintain the different environments required, according to the project phases (development, testing...) with our infrastructure provider
  • Implement, integrate and support third party software as well as internally developed applications within the IT Services 
  • Support the production environment 24/7 and solve business and IT incidents with innovative solutions to ensure that a maximum service level is provided to Customers on a 24-hour basis
  • Analyze problems, resolve issues and perform monitoring, tuning and optimization of performance of in-house IT applications as well as third party software whilst ensuring maximum availability and service to customers
  • Ensure the integrity of the production environment and implement upgrades or new products that are critical for the daily operational business
  • Create and update all documents related to applications and their supporting systems
  • Perform all other duties as assigned

 

Your profile

  • Equivalent to the completion of at least 4 years of college coursework in computer science, management information systems or a closely related field or equivalent work experience
  • 3-5 years of experience in a banking or financial sector
  • Significative knowledge on Trading room and Market Data software (Kondor+, Bloomberg, Trep, Eikon, Ullink,, ...) 
  • Strong hands-on knowledge of enterprise server and desktop operating systems, applications and scripting such as  
    • Linux, AIX, Microsoft Windows 
    • Oracle, SQL, Sybase
    • WebSphere Application Server
    • Kornshell, PowerShell, PL SQL, VBScript
  • Knowledge on a Scheduler tool such as Tivoli Workload Scheduler is considered as an advantage 
  • Previous experience providing IT support in a 24-hour operational environment preferred

 

Personal Skills

  • Team player with strong interpersonal skills 
  • Willingness to contribute and support a Knowledge sharing culture 
  • Positive Attitude and Customer Focus 
  • Communication Skills in French and English (Verbal, Written, Interpersonal, Proactive listening) 
  •  Innovative thinking and problem solving 
  •  Effective time management
  • Ability to conduct research into software development and delivery concepts, as well as technical application issues
  • Ability to demonstrate proficiency with applications troubleshooting principles, methodologies and incident resolution
  • Willingness to work weekends as required

Company description

We are the point of reference in the IT market for the pioneering companies ready to leverage new technological & digital projects, to embrace innovation and to evolve their business.

Born as a carve out from IRIS Group, and with more than 30 years of experience in the management of complex IT environments, we help companies, both private and public to scale up the Digital Transformation path, with a combination of Hybrid Technologies, Managed Services, EIM solutions and High-level Professionals.

Our people wake up every day with the aim to create the new around our customers' need, with an approach devoted to research and innovation and with the pioneering spirit of those who believe in technological progress.

We manage the entire IT stack with integrated Hybrid Technology and Managed Services, while also providing best-in-class IT personnel to support any kind of IT project.

We also provide companies with digital solutions to help the management of information and to optimize business processes.

YBRID TECHNOLOGIES
Optimal mix of on-premise, private and public cloud with centralized view


MANAGED SERVICES
Centralized support for your hybrid infrastructure and all the managed solutions to keep the business running (from monitoring, backup, disaster recovery and EIM as a service)


STAFFING & SOURCING
The right people for the right project, from ECM services to Hardware, Software and Datacenter services


BPM & EIM
Digital Mailroom, Advanced Case Management, Information Governance, Business Process Automation

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