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ABAKUS IT-SOLUTIONS - Application Support Engineer BI Risk



You will provide support to external packages as well as InHouse development on Risk Management applications and Business Intelligence domain.



Your role

  • Prepare, set-up and maintain the different environments required, according to the project phases (development, testing...) with our infrastructure provider.
  • Support the environments and solve business and IT incidents with innovative solutions to ensure that a maximum service level is provided to Customers.
  • Analyze problems, solve issues, implement monitoring, perform performance tuning and optimization.
  • Ensure the integrity of the managed environments and perform upgrades.
  • Initiate the adequate monitoring.
  • Create and update all documents related to applications and their supporting systems.
  • Perform all other duties as assigned.


Your profile

  • Equivalent to the completion of at least 4 years of college coursework in computer science, management information systems or a closely related field or equivalent work experience.
  • 3-5 years of experience in a similar position, ideally in the banking or financial sector
  • Strong hands-on knowledge of enterprise server and desktop operating systems, applications, and scripting such as

    • Linux, Microsoft Windows
    • Oracle, SQL Server
    • WebSphere Application Server, IIS
    • PowerShell, Python, Shellscript
    • Tivoli Workload Scheduler (TWS)
  • Experience with Risk and/or BI applications would be an asset


Personal Skills

  • Team player with strong interpersonal skills
  • Willingness to contribute and support a Knowledge sharing culture.
  • Positive Attitude and Customer Focus & effective time management
  • Communication Skills in English and French (Verbal, Written, Interpersonal, Proactive listening)
  • Innovative thinking and problem solving
  • Ability to conduct research into software development, delivery concepts, and technical application issues.
  • Ability to demonstrate proficiency with applications troubleshooting principles, methodologies, and incident resolution.
  • Willingness to work weekends and provide on-call support if required.

Description société

ABAKUS IT-SOLUTIONS - expert in IT comfort - is hiring to reinforce his teams.
IT services integrator, created in 1991, we position ourselves as IT comfort expert for the small and medium structures. To cover these services, we offer packaged based services and have a personalized service desk.
For larger organization, we are also active in the provision of IT staff and in projects both in operational and development field.
In addition, we also sell, deploy and install hardware (Servers, Storage, PC,...). We also offer technical consulting services.

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