ABAKUS IT-Solutions - Knowledge Management Specialist
Réf.: AIS
Bruxelles
Hybride
Employé
Requis
6 mois à 10 ans d'expérience
Bachelier (3 ans)
Français et
Anglais
We are looking for a Knowledge Management Specialist to join a dynamic and international team.
Important: Only candidates with EU citizenship are eligible for this position.
Main responsibilities
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Set up and improve knowledge management processes.
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Work with different teams to support knowledge sharing.
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Use ITSM tools such as ServiceNow, Jira, Confluence, or wikis.
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Apply ITIL best practices to organize and structure knowledge.
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Write and organize clear, useful documentation.
Required profile
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At least 2 years of experience in knowledge management.
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Good understanding of ITIL principles.
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Experience with ITSM tools (ServiceNow, Jira, Confluence, Wiki).
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Excellent written and verbal communication skills.
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Analytical thinking, proactive and positive attitude.
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Ability to work in cross-functional teams.
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ITIL v3 or v4 certification (preferably in Knowledge Management or Service Operations).
Nice to have:
Description société
ABAKUS IT-SOLUTIONS, a dynamic IT services integrator founded in 1991, is growing and actively hiring to strengthen its talented team. We are a trusted partner in IT comfort, delivering tailored solutions to small and medium businesses as well as large enterprises across sectors such as public services, industry, and finance.
As experts in IT infrastructure management, we offer comprehensive services including personalized service desk support and IT solutions that span hardware, software, and cybersecurity. We take pride in our specialized knowledge of cloud technologies, IT consulting, and application development, with a focus on adapting to the latest innovations.
For larger organizations, we also provide top-tier IT expertise and resources through our staffing services, ensuring you have the right people for both operational and development projects. Additionally, we handle the deployment and installation of cutting-edge hardware, from servers to storage and personal computers, tailored to your needs.
At ABAKUS IT-SOLUTIONS, we are committed to fostering a workplace where employees thrive in an environment that values autonomy, innovation, and personal development. As we continue to grow, we are looking for skilled professionals who are ready to embrace new challenges and contribute to a team that is as passionate about IT as it is about creating comfort in every project we undertake.
Join us in shaping the future of IT! We offer exciting career opportunities across our offices in Belgium, Luxembourg, and Germany, along with the chance to work with a variety of high-profile clients in diverse industries. Ready to take the next step? Explore our open positions today!
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