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Advisory Key - Brokerage Helpdesk

Our client is a leading and multi awarded financial services company specialized in delivering technology solutions for trading.



Primary Responsibilities


After a training period, you will mainly

  • Provide clients with high quality support via telephone and the internet 
  • Open accounts, check trades, solve queries, proceed with margin and risk control 
  • Relationship management for existing clients, visits to the clients, participation to road shows and webinars 


Your Profile

  • Fluency in German and English is mandatory
  • A good level of French and/or Dutch will be considered an advantage 
  • A higher degree (minimum BAC + 3)
  • Interest for and understanding of the financial sector, stock markets as well as funds  (futures, Cfd-Forex or stocks should not be new to you)
  • A first experience in a client servicing role is considered as an asset
  • Good Microsoft Office Excell skills
  • Motivated and eager to learn
  •   Excellent verbal and written communication 
  • Stress resistant 
  • Willingness to work flexible hours according to market needs (5 days per month late shift 13.00-22.00)


Only candidates who are EU nationals or currently hold a valid Luxembourg work permit can be considered for this position.

Description société

Advisory Key is a Consulting & Recruiting Company specialized in Project Management, Business Analysis and Operations in the investment fund industry & wealth management. This year, we conducted more than 100 assignments successfully. Advisory Key knows a sharp growth since its creation in 2010. We are constantly growing and we now are working with the major banks in Luxembourg and Paris. Together with our team composed of more than 140 high-caliber professionals, we develop a culture of excellence and deliver cost-effective advice.

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