N° Référence: Support
Présentation société Voir les autres offres

Consort NT - Application Support Engineer

Réf.: Support

Description

 

You will provide support to applications and projects within IT Services environment and will ensure that maximum service level is provided to customers on a 24-hour basis .

 

 

Principal duties and responsibilities

  • Prepare, set-up and maintain the different environments required, according to the project phases (development, testing...) with our infrastructure provider
  • Implement, integrate and support third party software as well as internally developed applications within the IT Services
  • Support the production environment 24/7 and will solve business and IT incidents with innovative solutions to ensure that a maximum service level is provided to Customers.
  • Analyze problems and resolve issues and will perform monitoring, tuning and optimization of performance of in-house IT applications as well as third party software whilst ensuring maximum availability and service to customers
  • Ensure the integrity of the production environment and will implement upgrades or new products that are critical for the daily operational business
  • Create and update all documents related to applications and their supporting systems.
  • Perform all other duties as assigned.

 

Knowledge and Qualifications

  • Equivalent to the completion of at least 2 years of college coursework in computer science, management information systems or a closely related field or equivalent work experience.
  • Min 3 years of experience in a similar position, ideally in the banking or financial sector
  • Hands-on knowledge of enterprise server and desktop operating systems, applications and scripting such as
    • AIX, Microsoft Windows
    • Oracle, SQL
    • WebSphere Application Server
    • Kornshell, VBScript

Description société

CONSORT NT (2000 collaborateurs - 125 M€ de CA en 2015) est une ESN (Entreprise de Services du Numérique) spécialisée dans l'intégration et l'infogérance de systèmes et d'infrastructures informatiques. Nous plaçons l'innovation technologique et opérationnelle au cœur de nos offres et de nos projets.
Dans un monde où la qualité du service rendu est clé, les femmes et les hommes de Consort NT sont notre plus grande richesse : qualité de l'encadrement, suivi personnalisé de chaque collaborateur, opportunité d'entreprendre, perspectives d'évolution...
Ici, vous êtes « précieux ».
Ici, nous grandissons ensemble.

Quelques chiffres
- 25 ans d'existence
- 2 000 employés
- 125 M€ de CA en 2015
- 49% Projets et infogérances >< 51% Assistance technique et expertises
- 7 Centres de services 24/24, 7/7 (ISO 270001, 9001, 14001, 20000-1)
- 14+ Agences en France, Luxembourg, Belgique, Allemagne et Maroc

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