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Cronos International - Senior ICT Specialist - SAP BI

Qualifications 

  • Experience in operating SAP Business Objects platform and products in a data Center
  • SAP Business Objects BI Web tier, Management Tier, Processing Tier
  • SAP Business Objects Data Services: Job server, APS services
  • SAP Business Objects Information Steward: Task server, APS services, Integrators, Oracle 11g/18C/19 databases
  • SAP Lumira Server
  • User level: BI Launch Pad, SAP Web Intelligence, Information Design Tool, BI Platform Administration, Open Document, Lumira Discovery and Designer. 
  • Strong background in Business Intelligence tools
  • Experience as an administrator supporting multiple Business Objects versions SAP BI 4.2
  • Excellent communication skills and ability to work well with people at all levels and in every department
  • Production of detailed reports to senior management audience
  • ITIL foundation certification 
  • Ability to participate in multi-lingual (EN and FR) meetings 
  • Good writing and communicating skills  

 

Duties and responsibilities 

  • Ensure day-to-day BI administration.  
  • Manage requests, incidents, and problems (via the customers' ticketing tool) 
  • Provide technical support to BI users on the operational platform set-up 
  • Upgrade / patch the various product components 
  • Ensure high availability of the service 
  • Ensure adequate documentation of every operational aspect
  • Manage evolutions and optimizations of the product and of the deployed infrastructure. 
  • Manage cases with SAP support
  • Administration of SAP Business Objects 4.x and data extraction
  • File and security administration in SAP Business Objects
  • Monitoring of resources used, reporting
  • Organise and document meetings with end users 

Description société

CRONOS International & CRONOS ITS are part of the CRONOS Group. We specialise in delivering IT services to private and public International Organisations. This includes supra national public organisations like the European Commission, the European Parliament, EUROCONTROL, NATO and others. CRONOS International is headquartered in Luxembourg City with a branch office in Brussels, Belgium. By creating a distinct delivery organisation dedicated to International Organisations and Institutions, CRONOS wants to emphasize on the additional components that typically characterise these organisations, such as multilingualism, multi-cultural environments, complex decisions processes and strongly regulated working methods and procedures. Specialising on International Organisations also allows us to elaborate and better focus on the specific service delivery and quality assurance methodologies related to these complex environments. Cronos International's activities is spread among six main business areas: 1 Application Development and Management 2 Operations and Sourcing Services 3 Infrastructure Services 4 End user Services (support, integrated communications, mobility services) 5 Security 6 Training Through these core business areas CRONOS International is able to propose services from all CRONOS Group Competence Centres - be it Technology Services, Products and related services as well as complete Solutions. CRONOS International is a market oriented organisation and can as such call upon services from any of the specialised technology experts in the CRONOS Group

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