CTG PSF is an IT Services Company dedicated to various client mainly in financial sector.
We are currently hiring a Junior Service manager for our delivery centers.
- After a training period, you will act as Junior Service Manager.
- You manage a panel of customers in different industries for different types of services and ensure the best collaboration possible with the customer and the internal services.
- You ensure that the workload / capacity is in line with the profitability and the quality of services delivered
- You participate in presales activities, are a strong pillar in negotiation and ensure that the specific contractual modalities are respected.
- You work on continual service improvement, direct profit optimization and any other points related to customers' services.
- You are able to work independently in line with the global objectives of the company while not disrupting services provided to other customers and building a strong synergy with the team.
- You have a first experience in a presales or project management position
- You are able to speak and write fluently English and French, to communicate easily with all third parties.
- You are familiar with ITIL guidelines
- You are a team player who likes to work in an international environment
- You are a strong communicator
- An attractive salary package with or without a company car
- A 13rd month at the end of the year or each month
- Meal Vouchers or financial compensation
- A dedicated training program with personal development plans
- Extra-legal advantages (IT material, banks, ...)
- Regular events with the CTG team: learning lunchs, Staff meeting, Xmas, Marathons, ...
Would you like to evolve in a structure where professional commitment and career development are key words? Then apply right now !
Within the framework of our PSF certification, please note that an extract of police record will be asked during our process of recruitment.