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CTG Luxembourg - Senior Major Incident Manager

Your Missions

  • You are responsible for the quality and integrity of the Major Incident Management process and you are the interface to the other process managers
  • You play a key role in incident declaration, classification (priority) and escalation process
  • You participate to major incident and crisis meeting
  • You gather a team of resolver groups
  • You review that the progress of the Major Incident recovery and relevant times are documented in the associated Incident Record(s)


Your profile

  • You are a strong communicator
  • You are stress resistant
  • You have a previous experience as Incident Manager
  • You show leadership
  • You are opened to work with rotation (24/5 -> 8 hours shifts)


Our offer

  • An attractive salary package with or without a company car
  • A 13rd month at the end of the year or each month
  • Meal Vouchers or financial compensation
  • A dedicated training program with personal development plans
  • Extra-legal advantages (IT material, banks, ...)
  • Regular events with the CTG team: learning lunchs, Staff meeting, Xmas, Marathons, ...


Would you like to evolve in a structure where professional commitment and career development are key words? Then apply right now !

Within the framework of our PSF certification, please note that an extract of police record will be asked during our process of recruitment.

Description société

CTG is an International software engineering company with more than 3400 staff worldwide, which for more than 45 years has built a solid partnership with their customers.

CTG Luxembourg PSF (300 people) is mainly dominant in the banking sector. Our human resources policy consists of recruiting the best professionals and is characterized by its high standard of trainings
and a personalized career follow-up.

CTG was awarded "Best Workplace" 6 years in a row. This label rewards the employers who care about their employees and try to create a pleasant working environment.

Would you like to evolve in a structure where professional self-fulfillment and career development are key words? Join us !

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