Field of activity
You will provide support to IT mission critical applications within the Clearstream Services environment and will ensure that maximum service level is provided to customers on a 24-hour basis.
Tasks/responsibilities
- You will support the production environment 24/7 and will solve IT incidents with innovative solutions to ensure that a maximum service level is provided to Customers on a 24-hour basis
- You will implement, integrate and support third party software as well as internally developed applications within the Clearstream Services IT production environments
- You will analyse problems and resolve issues during shift work and will perform monitoring, tuning and optimisation of performance of in-house Clearstream IT applications as well as third party software whilst ensuring maximum availability and service to Customers
- You will participate to on-call rota allowing the best service to Customers outside of standard hours
- You will deploy IT Clearstream business applications to end users
- You will ensure the integrity of the production environment and will implement upgrades or new products that are critical for the daily operational business
- You will work in new deployment projects and document implemented solutions
Qualifications/required skills
- University degree, BAC+2/3 in an IT related discipline or equivalent through relevant work experience
- Prior experience in Linux environments is required
- Good knowledge of Oracle, SQL, Shell scripting or Perl
- Good knowledge of one or more of the following tools is a plus: GitHub, Jenkins, Jira, Docker, Ansible, OpenShift
- Experience with Swift environment is a plus
- Ability to work in a customer-facing role, service-oriented attitude and attention to detail
- Highly motivated, organized individual able to work effectively with minimal supervision
- Proficiency in written and spoken English. Any additional language knowledge is an asset
