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Experis Luxembourg - Office 365 Support Engineer

One of our client is currently looking for an Office 365 Support Engineer (m/f) to reinforce its team.



Your Responsibilities


As an Office 365 Support Engineer  you will be responsible of:

  • Implementing, administering and supporting the Office 365 environment;
  • Providing Third-line, responsive, end-user technical support, including testing and troubleshooting from problem to resolution;
  • Analyzing and communicating  issues to IT team and stakeholders for continuous improvement
  • Developing and maintaining an accurate user documentation : follow-up on closed incident tickets, consolidate them into an Excel
  • Performing ticket/resolution review on weekly basis


Your Profile

  • You have an IT Degree
  • You have a good experience in Office 365 3rd Line Support
  • You have a concrete experience with Domino, OneDrive, Binary Tree and AvePoint migration tooling
  • You have a strong commitment to high quality service
  • You have good communications skills in French and English


If you are interested by this opportunity, please contact me via the button below.

Description société

Experis is a brand of the ManpowerGroup, one of the world's biggest HR service providers. A specialist among specialists, we bring together companies and special talent. Experis offers a comprehensive package of services: for recruitment and selection, contracting and temporary solutions, and with a fresh outlook on career coaching. We deliberately restrict ourselves to top talents in IT, Finance and Engineering, both for temporary projects and permanent positions.

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