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Halian - Infrastructure System & Solution Specialist

Your tasks

  • Support the IT infrastructure Team in view of installation, maintenance and troubleshooting
  • Resolve tickets and support requests alongside with our external partners in accordance with service level agreements
  • Document ongoing IT processes related to Services & Support
  • Communicate and cooperate with external solution partners
  • Work together in a team and share information and best practices globally in close collaboration with our internal customers
  • Perform installation routines (patches, updates, etc.) for unique software and different components


Your profile

  • Bachelor's degree in computer science or a related field
  • Deep knowledge in Microsoft Cloud roadmaps (O365, Teams, Azure)
  • Demonstrated experience in working with Microsoft Windows Operating systems and platforms as well as with virtualization platforms (VMware / Hyper-V)
  • Knowledge of security applications and systems (Antivirus, Threat detection, SOC)
  • Experience in the management of VDI solutions (VMware Horizon) is considered as an asset
  • Knowledge of the ITIL Framework is considered as an asset
  • Team player with excellent communication skills in a virtual team environment with the ability to present ideas in a clear and concise manner
  • Excellent interpersonal skills with the ability to communicate at the appropriate level of detail and technical content for the target audience
  • Great organizational skills with proven analytical, problem-solving attitude and the ability to prioritize and manage a diverse workload
  • Fluency in English is mandatory, German and/or French is considered as an asset


Join us and grow with us!

  • Develop and customize your long time career within a fast growing multinational company.
  • Enjoy working in multicultural teams and contribute to a diverse and international working environment.
  • Organize your lifestyle with flexible working hours.
  • Take the opportunity to act independently and entrepreneurial in your area of responsibility and profit from flat hierarchies and short decision-making processes.
  • Celebrate success together as one team at our various corporate events.
  • Attend a tailor-made onboarding program as well as individual training & development opportunities.
  • Contribute through your personality and your daily work to make an impact on our business, corporate culture, society and environment.

Description société

As an international IT services company, Halian have worked hard for 20 years to understand the issues that keep our customers awake at night and to create the answers that make their lives a little easier.
Our mission - the goal that's shared by everybody at every level - is “to deliver the best people and technology services in order to help Halian's customers do more; faster, better, and more cost-effectively than ever before."
We're able to do things differently because we think and act differently - the Halian Way is based on rapid service and speedy results, and at its heart lie five key values:
Partnership, Respect, Intelligence, Dedication, and Energy.

Halian has offices in the UK, Luxembourg, Dubai, and Qatar, and have more than 500 employees all over EMEA. We work with some of the world's most ambitious and dynamic organisations, such as Public and European Institutions, Finance, Oil and Gas, Healthcare and Pharmaceuticals, and partner with industry leading hardware and software vendors. When you join Halian, you will help integrate one of our three service lines: Managed Services, Resourcing Services, or Project Services. You are able to deal with a variety of technologies in critical environments, and make a positive contribution to our customers business. In return, Halian will support the development of your career via different programmes already in place. Halian has built a strategy based on confidence with its customers and partners, and it's these strong links that allow Halian to provide you with job offers not often available on the open job market. Each role is a new challenge to take on!

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