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Maltem Consulting - Application Support Engineer

Description

 

You will provide support to applications and projects within IT Services environment and will ensure that maximum service level is provided to customers on a 24-hour basis.

Principal duties and responsibilities:

  • Prepare, set-up and maintain the different environments required, according to the project phases (development, testing...) with our infrastructure provider
  • Implement, integrate and support third party software as well as internally developed applications within the IT Services
  • Support the production environment 24/7 and will solve business and IT incidents with innovative solutions to ensure that a maximum service level is provided to Customers on a 24-hour basis
  • Analyze problems and resolve issues and will perform monitoring, tuning and optimization of performance of in-house IT applications as well as third party software whilst ensuring maximum availability and service to customers
  • Ensure the integrity of the production environment and will implement upgrades or new products that are critical for the daily operational business
  • Create and update all documents related to applications and their supporting systems.
  • Perform all other duties as assigned.

 

Knowledge and Qualifications

  • Equivalent to the completion of at least 2 years of college coursework in computer science, management information systems or a closely related field or equivalent work experience.
  • 3-5 years of experience in a similar position, ideally in the banking or financial sector
  • Hands-on knowledge of enterprise server and desktop operating systems, applications and scripting such as
    • AIX, Microsoft Windows
    • Oracle, SQL
    • WebSphere Application Server
    • Kornshell, VBScript
  • Preference is given to individuals with a background on Linux
  • Knowledge on a Scheduler tool such as Tivoli Workload Scheduler is considered as an advantage as well for PowerShell and/or PL/SQL
  • Previous experience providing IT support in a 24-hour operational environment preferred

 

Skills

  • Team player with strong interpersonal skills
  • Willingness to contribute and support a Knowledge sharing culture
  • Positive Attitude and Customer Focus
  • Communication Skills in English and French (Verbal, Written, Interpersonal, Proactive listening)
  • Innovative thinking and problem solving
  • Effective time management

Description société

For more than 15 years now, MALTEM Consulting Group has been supporting startups and big groups to achieve their goals. MALTEM is the company dedicated to innovation and digital transformation projects.

Our company is located in Brussels, Paris, Lille, Singapore, Hong Kong and Luxembourg, with 800 collaborators and is an expert for web studio, lab and incubation, innovative concepts, Bank & Insurance and Data Management.

We help our clients to overcome the multiple challenges of the business by providing both highly skilled and talented project teams and individual consultants.

MALTEM has also a corporate social responsibility approach. For example, we recently created the ALDINIE Foundation that supports many humanitarian projects but we also sponsor two champions in kitesurf. This is only the short list!

Joining us is not only about getting a new job, it is about becoming a MALTEMIAN. You will then live an extraordinary human adventure and a fascinating and fun experience.

Above all, we are looking for personalities, curious, passionate and ambitious people!

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