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NSI - IT Service Management Developer



To reinforce our team, we are looking for an IT Service Management Developer, fluent in English and French:



Your mission

  • You are in charge of the supervision of : applications, IT Service Management and DevOps
  • Provide primary support for the management of the supervision system, the construction of alerting and the deployment of application code
  • The role includes a combination of environment, infrastructure and configuration management responsibilities
  • Manage the structure of ITSM tools      
  • Management of script alerting and deployment scenarios
  • Use, develop and setting of ITSM Tools. (ServiceNow, BMC Remedy...)
  • Level 2 and 3 Support
  • Develop other tools for different clients
  • Manage the contracts of suppliers
  • Work with seamless/automated build scripts used for release management across all environments and with code deployment (tagging)


Your profile

  • You have at least 3 years of experience in a similar position.
  • Fluent in English. French is an asset.
  • You are expert in Tools of Supervision (Nagios / Netcool / TEC) as well as in ITSM tools (Remedy / Service Now / HP Service Center)
  • You have experience with Development skills as well as robot management and service management skills
  • Proficient on Unix/Linux/Red Hat/ Windows systems
  • Development skills in Shell, Perl, SQL, Vb
  • The good knowledge of DevOps tools, notably : Ansible / GIT / Docker / Puppet is considered as an asset
  • Strong skills in incident lifecycle management/change/service request management
  • You are autonomous, fast learner and ambitious.


The offer

  • Permanent contract, subcontracting or Freelance
  • Trainings
  • Dynamic and innovative environment
  • Be in the position to open your career perspectives
  • Competitive salary package


If you do not receive an answer within 20 days, you will have to consider that we will not proceed with your application.

Description société

NSI -CEGEKA Group is based in Luxembourg and Belgium. The company celebrated its 25th anniversary in 2018. NSI is a provider of value-added IT services (Agile application development, ERP, cloud infrastructure, professional services) for the private and public sectors.

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