N° Référence: TCSO11042019
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NSI - Trilingual Customer Service Operator (English / Spanish / Portuguese)

Réf.: TCSO11042019

We are looking for a Trilingual Customer Service Operator to reinforce the team of one of our clients.



Your main responsibilities

  • Interacting with customers by email to provide information in response to their requests;
  • Undertake customer complaint's handling and administration;
  • Process refunds;
  • Ensure that quality service is delivered;
  • Develop and maintain strong relationship with customers;
  • Work on customer satisfaction.


Your Profile

  • You have at least 2 years of experience in a similar position.
  • Fluent in Spanish, Portuguese and English. Any additional language is considered as an advantage.
  • Used to work with Microsoft Office Pack.
  • Highly problem-solving mind and analytical spirit.
  • Excellent communication skills and customer's satisfaction oriented.


The Offer

  • Permanent contract
  • Dynamic and innovation environment
  • Trainings
  • Competitive salary package


If you do not receive an answer within 20 days, you will have to consider that we will not proceed with your application.

Description société

NSI -CEGEKA Group is based in Luxembourg and Belgium. The company celebrated its 25th anniversary in 2018. NSI is a provider of value-added IT services (Agile application development, ERP, cloud infrastructure, professional services) for the private and public sectors.

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