N° Référence: 1104
Présentation société Voir les autres offres

Telindus - Field Force Operational Support

Réf.: 1104


  • You will perform 'on-site' fixed broadband services installations/repairs to improve opportunities identification and benchmark, coach field technicians and manage other Tango areas according to a pre-defined training program.
  • Your primary objective is enhancing the quality of services that are being provided to the end customers and Support all other field force management functions as necessary.
  • You will be responsible to perform tasks related to:
    • Field auditing
    • Control & reporting
    • Training development
    • Continuous improvement
  • and provide Support for other field force management functions such as:
    • 3rd parties management
    • Processes & procedures
    • Project management
    • Customer management
    • Contract management
    • Logistics management
    • Systems & tools management
    • Invoicing & billing
    • Legal & regulatory issues


Your Profile

  • High school diploma with telecommunications installations background 
  • Experience in fixed broadband services installations/ repairs
  • Experienced in network equipment engineering or on-site maintenance
  • Comfort in dealing with field force providers, multiple projects and activities in parallel
  • Experience working through organizational change and developing and implementing creative solutions
  • Fluency in French and English, additional languages are an asset


Our Offer


A professional and stimulating working environment in the telecommunications sector. Various career opportunities within the Proximus Group on a national and International level, high-quality training and a rich and acknowledged expertise. We also offer you an attractive remuneration with many fringe benefits.

Description société

Tango is the leading alternative operator in Luxembourg, offering TV, Internet, fixed and mobile telephony services to residential customers, the self-employed and small businesses.Driven by its taste for a good challenge and intent on offering simplicity and clarity, Tango is focused on the user, and since its inception in 1998, has rolled out a strong innovation policy to provide the best technology at the fairest price.Close to its customers, the company relies on an efficient distribution network which includes 9 Tango outlets and 18 partner outlets. Tango also works closely with international partners, such as Vodafone, to ensure an optimal communication experience, even abroad.Thanks to a broad portfolio of products and efficient customer service, today, over 271,000 customers have put their trust in Tango.As a member of the Proximus Group since 2008, Tango can also count on the support of its sister company Telindus, a leading integrator and operator in Luxembourg offering services in the field of fixed and mobile telecommunications, ICT infrastructure, the Cloud and security. Brought together under the Proximus Luxembourg structure since October 2016, the two companies cover all the expertise required to meet the needs of residential customers and businesses, whatever their size.

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